Bike Servicing & Repairs

Our certified eBike technicians provide full servicing, maintenance and repairs (including parts replacement as required) in our handy workshop adjoining our Whangarei store.

Prevention is better than the cure so having your eBike regularly serviced will help you to avoid unexpected repair bills in the future and keep your eBike running smoothly and efficiently as possible minimising wear and extending component life.

Take advantage of our Customer Care pricing when you purchase your eBike from Northland eBikes for the time that you own the bike. Non-Customer Care pricing is for bikes purchased from other stores. Please note that there are many eBike systems, if purchased elsewhere, we may not be able to support the system on your eBike.  

Should you desire to have a more hands-on approach to your bike maintenance, we offer our professional services at $90ph. This training is flexible and tailored to your needs and can last as long as you wish, minimum time is 30 min's.


Safety Check $89 - Customer Care Price $69

The service you want before a trip away, event, or if you are pulling the bike out of the shed after winter and want it checked over to make sure it's all good for summer cruising.

  • Check and adjust gears
  • Wipe & lubricate chain
  • Check brakes & adjust
  • Check & tighten all fasteners
  • Check hubs
  • Check spoke tension
  • Check headset
  • Check tyre pressures & Inflate if necessary
  • Test ride

Standard service $199 - Customer Care Price $129

This is a partial strip down & rebuild, an important regular maintenance service, recommended every 6-12 months or every 800-1200km depending on how often you ride, and riding conditions.

  • Remove & degrease the drive train
  • Clean the frame & inspect for wear & defects
  • Clean wheels
  • Clean & relubricate jockey wheels
  • Lubricate derailleur pivots
  • Reinstall & relubricate chain
  • Index gears & set limits
  • Check brakes & adjust/align brakes
  • Check & tighten all fasteners
  • Check hubs & regrease or adjust if necessary
  • Check spoke tension & tension or true if necessary
  • Check headset & regrease or adjust if necessary
  • Check tyre pressures & Inflate if necessary
  • Treat suspension & check settings
  • Test ride

Advanced Service $289 - Customer Care Price $219

    This is a customized service, catering to your bike's specific needs, including a  full strip down & rebuild. recommended for mountain bikes and commuter bikes that are ridden often in all conditions. No two advanced services are the same.

    • Remove & degrease the drivetrain
    • Clean the frame & inspect for wear & defects
    • Polish frame
    • Clean wheels
    • Clean & relubricate jockey wheels
    • Lubricate derailleur pivots
    • Clean & regrease suspension linkage bearings
    • Reinstall & relubricate chain
    • Lubricate or replace shift/brake/dropper post cables
    • Index gears & set limits
    • Check brakes & adjust, align, reset, & true brakes
    • Check & tighten all fasteners
    • Check hubs & regrease or adjust
    • Check spoke tension & tension or true
    • Check headset & regrease or adjust
    • Check tyre pressures & Inflate if necessary
    • Treat suspension & check settings
    • Test ride

     

    Warranty repairs.

    Yes! We are happy to support you for warranty claims for bikes purchased elsewhere for brands that we sell or for other Bosch and Shimano equipped eBikes, however we charge an hourly rate and any other costs incurred for this service such as freight and consumables. If the warranty claim is rejected any costs incurred are billable and to be paid by the customer upon collection.

    Warranty repairs for bikes sold by Northland eBikes are free of charge.


    Enquire about a service below or call us on 09 430 7982

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